job description
Join Oriental Coffee International as a Service Crew at our vibrant Aeon Bandaraya Melaka location in Bali! We are seeking enthusiastic and customer-focused individuals to deliver exceptional service in a dynamic retail environment. As a Service Crew member, you will play a key role in ensuring customer satisfaction, maintaining store standards, and contributing to a positive shopping experience.
This is a fantastic opportunity to grow your career in the hospitality and tourism industry with a reputable company known for its commitment to quality and service excellence. Enjoy competitive compensation, a supportive work environment, and opportunities for career advancement.
Responsibility
- Provide friendly and efficient customer service to enhance the shopping experience.
- Assist customers with inquiries, product information, and purchases.
- Maintain cleanliness and organization of the store, including display areas and customer spaces.
- Operate cash registers and handle transactions accurately.
- Restock merchandise and ensure products are well-presented and available.
- Collaborate with team members to achieve daily sales and service targets.
- Follow company policies and procedures to ensure a safe and welcoming environment.
- Handle customer complaints or issues professionally and escalate when necessary.
Qualifications
- Minimum SPM or equivalent qualification.
- Previous experience in retail, hospitality, or customer service is an advantage.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Friendly, approachable, and customer-oriented attitude.
- Basic math skills for handling transactions.
- Willingness to work flexible hours, including weekends and holidays.
- Team player with a positive and proactive mindset.