job description
Kickstart your career with Toyota Makati as a Service Administration Intern in the vibrant heart of Bali! This is a unique opportunity for students to gain hands-on experience in a dynamic, professional environment while contributing to the operational excellence of one of the worldâs most respected automotive brands.
As an intern, youâll work alongside seasoned professionals, learning the ins and outs of service administration, customer support, and office management. This role is designed to provide you with real-world skills, mentorship, and a deep understanding of Toyotaâs commitment to quality and service.
Whether youâre assisting with documentation, coordinating service schedules, or supporting customer inquiries, youâll play a vital role in ensuring smooth operations. Ideal for proactive, detail-oriented students eager to grow in the automotive or administrative sectors, this internship offers a stepping stone to a rewarding career.
Responsibility
- Assist in managing and organizing service-related documentation, including customer records, work orders, and invoices.
- Support the coordination of service appointments and follow-ups to ensure timely and efficient customer service.
- Help maintain accurate and up-to-date databases for service tracking and reporting.
- Provide administrative support to the service team, including filing, data entry, and preparing reports.
- Liaise with customers and internal departments to facilitate smooth communication and resolve inquiries.
- Assist in preparing service quotes, estimates, and other customer-facing documents.
- Participate in team meetings and training sessions to enhance knowledge of Toyotaâs service standards and procedures.
- Contribute to process improvement initiatives by identifying inefficiencies and suggesting solutions.
Qualifications
- Currently enrolled in a Bachelorâs degree in Business Administration, Office Management, or a related field.
- Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic data entry tools.
- Excellent written and verbal communication skills in English.
- Detail-oriented with a high level of accuracy in handling documents and data.
- Ability to work collaboratively in a team and adapt to changing priorities.
- Basic understanding of customer service principles and administrative processes.
- Passion for learning and a proactive attitude toward problem-solving.