job description
Join Sirijaya Industries Sdn Bhd as a Senior Sales Coordinator / Assistant Executive and play a pivotal role in driving operational excellence and customer satisfaction in our expanding Bali operations. This is a unique opportunity to bridge sales, logistics, and customer service, ensuring seamless order processing, timely deliveries, and long-term client relationships in a fast-paced, international business environment.
Based in the vibrant hub of Canggu, Bali, you’ll collaborate with cross-functional teams to optimize sales workflows, resolve client inquiries, and contribute to strategic initiatives that enhance our market presence. Your organizational skills and customer-centric approach will be key to maintaining our reputation for reliability and service excellence.
If you thrive in a dynamic setting, have a passion for sales coordination, and are eager to grow with a forward-thinking company, we’d love to hear from you. Competitive salary, professional development, and the chance to work in one of the world’s most inspiring locations await the right candidate.
Responsibility
- Coordinate end-to-end order processing, from receipt to delivery, ensuring accuracy and adherence to timelines.
- Liaise with sales, logistics, and customer service teams to resolve order discrepancies and client concerns promptly.
- Monitor inventory levels and collaborate with procurement to prevent stockouts or delays.
- Prepare and distribute sales reports, forecasts, and performance metrics to management.
- Develop and maintain strong relationships with key clients, addressing inquiries and providing proactive updates.
- Assist in the preparation of quotes, contracts, and sales documentation in compliance with company policies.
- Identify process inefficiencies and propose solutions to streamline sales operations.
- Support the sales team in achieving targets by tracking leads, follow-ups, and conversion rates.
Qualifications
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Minimum 3 years of experience in sales coordination, customer service, or a similar role.
- Proven ability to manage multiple priorities in a deadline-driven environment.
- Excellent communication and interpersonal skills, with fluency in English (written and verbal).
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word).
- Strong analytical and problem-solving skills with a detail-oriented mindset.
- Experience in the manufacturing, distribution, or industrial sector is a plus.
- Ability to work independently and as part of a collaborative, multicultural team.