job description
Join the elite world of luxury retail with Luxury Careers, where passion for fashion, jewelry, and timepieces meets exceptional client service. We are seeking a dynamic and experienced Senior Sales Associate to represent prestigious luxury brands in Bali’s most exclusive retail environments, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Senior Sales Associate, you will be the face of high-end brands, delivering unparalleled customer experiences that drive sales and foster long-term client relationships. This role is perfect for a sales-driven professional with a deep appreciation for luxury goods, a knack for building rapport with discerning clientele, and a commitment to exceeding sales targets in a fast-paced, elegant setting.
Bali’s thriving luxury retail scene offers a unique opportunity to work in world-class boutiques, resorts, and high-end shopping destinations. Whether you’re showcasing the latest designer collections, advising on bespoke jewelry pieces, or presenting rare timepieces, you’ll play a pivotal role in elevating the brand’s presence and reputation in one of Southeast Asia’s most vibrant markets.
If you thrive in a high-end retail environment, possess a keen eye for detail, and are passionate about delivering exceptional service, we invite you to apply and become part of our exclusive team. This is more than a job—it’s a chance to immerse yourself in the world of luxury while advancing your career in one of the most desirable locations in the world.
Responsibility
- Deliver exceptional, personalized customer service to high-net-worth clients, ensuring a seamless and memorable shopping experience.
- Drive sales performance by meeting and exceeding monthly and quarterly targets through effective client engagement and product knowledge.
- Build and maintain strong relationships with clients, including VIPs and repeat customers, to foster loyalty and repeat business.
- Showcase and present luxury products, including fashion, jewelry, and timepieces, with in-depth knowledge of brand heritage, craftsmanship, and exclusivity.
- Collaborate with store management to optimize visual merchandising, inventory management, and promotional strategies.
- Stay updated on industry trends, competitor offerings, and new product launches to provide informed recommendations to clients.
- Handle client inquiries, complaints, and after-sales service with professionalism and discretion.
- Participate in brand events, trunk shows, and private client appointments to enhance brand visibility and sales opportunities.
Qualifications
- Minimum of 3-5 years of experience in luxury retail sales, preferably in fashion, jewelry, or timepieces.
- Proven track record of achieving and exceeding sales targets in a high-end retail environment.
- Exceptional communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Passion for luxury goods and a deep understanding of brand values, craftsmanship, and exclusivity.
- Strong clienteling skills, with the ability to build and maintain relationships with high-net-worth individuals.
- Professional appearance and demeanor, with a commitment to upholding the brand’s image and standards.
- Flexibility to work weekends, holidays, and evenings as required by the retail schedule.
- Experience with CRM systems and retail management software is an advantage.