job description
Join PT Azurr Kilau Abadi, a leading name in luxury jewelry, as a Senior Sales Associate in Bali’s most prestigious locations. This role offers a unique opportunity to work in high-end retail environments across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, where you’ll engage with discerning clients and showcase exquisite jewelry collections.
As a Senior Sales Associate, you will be the face of our brand, delivering exceptional customer service, driving sales, and maintaining the elegance of our boutiques. Your expertise in jewelry and passion for luxury retail will help elevate the shopping experience for our valued customers.
This contract position offers competitive compensation (IDR 7M–10M/month) and the chance to grow within a dynamic, customer-focused team. If you thrive in a fast-paced, luxury retail setting and have a knack for building client relationships, we’d love to hear from you!
Responsibility
- Provide personalized consultations to clients, offering expert knowledge on jewelry products, materials, and craftsmanship.
- Achieve and exceed monthly sales targets while maintaining high standards of customer satisfaction.
- Assist in visual merchandising, ensuring displays are elegant, organized, and aligned with brand guidelines.
- Handle transactions, inventory management, and point-of-sale operations with accuracy and professionalism.
- Build and maintain strong relationships with high-net-worth clients, fostering repeat business and referrals.
- Stay updated on industry trends, new collections, and promotional campaigns to effectively engage customers.
- Collaborate with the store management team to execute in-store events, private viewings, and VIP client experiences.
- Uphold store cleanliness, security protocols, and operational procedures to ensure a seamless retail environment.
Qualifications
- Minimum 2 years of experience in luxury retail, jewelry sales, or high-end customer service roles.
- Proven track record in meeting and exceeding sales targets in a commission-based environment.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Strong product knowledge of jewelry (e.g., gemstones, metals, designs) or willingness to undergo training.
- Impeccable grooming standards and a professional demeanor that aligns with luxury brand expectations.
- Ability to work flexible hours, including weekends and holidays, in a fast-paced retail setting.
- Basic computer skills for POS systems, inventory tracking, and CRM tools.
- Passion for luxury retail, customer engagement, and delivering memorable shopping experiences.