job description
Are you a detail-oriented professional with a passion for operational excellence? Join PERSOL as a Senior Processing Executive and play a pivotal role in driving efficiency, solving complex challenges, and contributing to a dynamic, fast-paced team in beautiful Bali.
In this role, you will oversee critical processing operations, ensuring accuracy, compliance, and seamless workflows. You’ll collaborate with cross-functional teams, leverage your problem-solving skills, and grow your career in a supportive and innovative environment. If you thrive in structured yet agile settings and are eager to make an impact, this is the opportunity for you.
Based in Bali’s vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll enjoy a unique work-life balance while advancing your professional journey with a global leader in workforce solutions.
Responsibility
- Oversee end-to-end processing operations, ensuring accuracy, timeliness, and compliance with company policies and regulatory standards.
- Identify inefficiencies in workflows and implement process improvements to enhance productivity and reduce errors.
- Collaborate with internal teams (e.g., finance, HR, logistics) to streamline interdepartmental processes and resolve bottlenecks.
- Monitor key performance indicators (KPIs) and generate reports to track operational performance and highlight areas for optimization.
- Train and mentor junior team members, fostering a culture of continuous learning and operational excellence.
- Handle escalated issues and provide solutions to complex processing challenges with a customer-centric approach.
- Maintain up-to-date knowledge of industry best practices and technological advancements to drive innovation in processing systems.
- Ensure data integrity and confidentiality by adhering to strict security protocols and audit requirements.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum of 3–5 years of experience in processing, operations, or administrative roles, with at least 1 year in a supervisory or senior capacity.
- Proven track record of improving operational efficiency and problem-solving in fast-paced environments.
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL) and process mapping techniques.
- Excellent communication and interpersonal skills to liaise with stakeholders at all levels.
- High attention to detail and ability to manage multiple priorities under tight deadlines.
- Familiarity with ERP systems (e.g., SAP, Oracle) or workflow automation tools is a plus.
- Fluency in English; additional languages (e.g., Bahasa Indonesia) are advantageous.