job description
Join Pan Asia HR Consulting, a leading provider of strategic HR and operational solutions, as our Senior Operations Manager in the vibrant and dynamic region of Bali, Indonesia. This is a high-impact role designed for a seasoned professional with a proven track record in commercial lending underwriting, logistics, and operational leadership. You will play a pivotal role in optimizing processes, driving efficiency, and ensuring seamless operations across our commercial lending and logistics divisions.
In this role, you will lead a team of operations professionals, implement best practices in risk assessment and underwriting, and collaborate with cross-functional teams to enhance service delivery. Bali’s thriving business environment, combined with our commitment to innovation and excellence, offers an unparalleled opportunity to advance your career while enjoying the island’s unique lifestyle. If you are a strategic thinker with a passion for operational excellence and a desire to make a tangible impact, we invite you to apply and become a key driver of our success in the region.
As part of our team, you will benefit from a competitive compensation package, professional development opportunities, and a collaborative work culture that values diversity and inclusion. This is more than just a job—it’s a chance to shape the future of operations in one of Southeast Asia’s most exciting markets.
Responsibility
- Lead and oversee daily operations for commercial lending underwriting, ensuring compliance with regulatory standards and company policies.
- Develop and implement strategic initiatives to enhance operational efficiency, reduce costs, and improve service delivery in logistics and lending processes.
- Manage and mentor a high-performing operations team, fostering a culture of accountability, collaboration, and continuous improvement.
- Collaborate with senior management to align operational goals with business objectives, driving growth and profitability.
- Monitor key performance indicators (KPIs) and generate reports to track operational performance, identifying areas for optimization.
- Ensure seamless coordination between lending, logistics, and customer service teams to deliver exceptional client experiences.
- Stay abreast of industry trends, regulatory changes, and emerging technologies to recommend innovative solutions for operational challenges.
- Oversee risk management processes, including credit risk assessment and fraud prevention, to safeguard company assets.
Qualifications
- Minimum of 7 years of experience in operations management, with a focus on commercial lending underwriting and logistics.
- Proven track record of leading teams and driving operational excellence in a fast-paced environment.
- Strong analytical skills with the ability to interpret financial data, assess risks, and make data-driven decisions.
- Experience in process optimization, workflow automation, and implementation of best practices in operations.
- Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
- Familiarity with regulatory requirements in commercial lending and logistics, particularly in Southeast Asia.
- Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field. MBA or relevant certifications (e.g., PMP, Six Sigma) is a plus.
- Proficiency in ERP systems, CRM software, and Microsoft Office Suite (Excel, PowerPoint, Word).