job description
Are you a seasoned Loan Specialist with expertise in mortgage settlements and financial coordination? Outsourcey is seeking a detail-oriented Senior Loan Specialist to join our dynamic team and drive seamless end-to-end loan processing for our global clients.
In this role, you will manage mortgage settlements, liaise with banks and solicitors, leverage PEXA (Property Exchange Australia) for digital transactions, and ensure exceptional customer experiences. This is a remote position based in Bali, offering flexibility while maintaining high standards of professionalism and efficiency in the Banking & Financial Services sector.
If you thrive in a fast-paced environment, possess strong analytical skills, and are passionate about delivering top-tier financial solutions, we want to hear from you. Join us in shaping the future of mortgage and loan services with cutting-edge technology and customer-centric approaches.
Responsibility
- Manage end-to-end mortgage settlement processes, ensuring accuracy and compliance with regulatory requirements.
- Coordinate with banks, solicitors, and other stakeholders to facilitate smooth loan disbursements and closings.
- Utilize PEXA and other digital platforms to execute secure and efficient property transactions.
- Review and verify loan documentation, including contracts, titles, and financial statements.
- Provide exceptional customer service by addressing inquiries, resolving issues, and guiding clients through the loan process.
- Monitor loan portfolios, track repayment schedules, and identify potential risks or delinquencies.
- Collaborate with internal teams to streamline workflows and improve operational efficiency.
- Stay updated on industry trends, regulatory changes, and best practices in mortgage and loan services.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum 5 years of experience in loan processing, mortgage settlements, or financial services.
- Proven expertise in using PEXA or similar digital transaction platforms.
- Strong knowledge of banking regulations, compliance standards, and loan documentation.
- Excellent communication, negotiation, and stakeholder management skills.
- High attention to detail with the ability to analyze complex financial data.
- Proficiency in MS Office, loan management software, and CRM tools.
- Ability to work independently in a remote setting while meeting tight deadlines.