job description
Are you a detail-oriented HR professional looking to advance your career in the hospitality sector? Rocana Hotel is seeking a highly motivated Senior Human Resource Executive to join our dynamic team in Kuantan. In this role, you will play a pivotal part in supporting the HR Manager to ensure seamless personnel operations, employee engagement, and regulatory compliance.
As a key member of our management support team, you will be responsible for overseeing day-to-day HR administrative functions, fostering a positive workplace culture, and ensuring that our hotel operations are backed by a robust and high-performing workforce. If you are passionate about people management and thrive in a fast-paced environment, we want to hear from you.
Responsibility
- Assist the HR Manager in daily departmental operations and strategic administrative tasks.
- Manage end-to-end recruitment processes, including job postings, candidate screening, and interview coordination.
- Administer employee benefits, insurance schemes, and leave management systems with high accuracy.
- Maintain and update personnel records in compliance with labor laws and company policy.
- Conduct onboarding and orientation programs for new hires to ensure a smooth transition into the hotel team.
- Handle employee grievances and assist in conflict resolution to maintain a harmonious work environment.
- Prepare monthly HR reports, including payroll verification, attendance tracking, and turnover analysis.
Qualifications
- Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
- Minimum 2–3 years of experience in an HR generalist role, preferably within the hospitality or service industry.
- Strong working knowledge of Malaysian Labor Law and employment regulations.
- Proficiency in HR Information Systems (HRIS) and Microsoft Office Suite (Excel, Word).
- Excellent communication skills in both English and Bahasa Malaysia.
- Ability to handle sensitive information with a high degree of confidentiality and integrity.
- Strong organizational skills with the ability to manage competing priorities in a fast-paced hotel environment.