job description
Join PSA Corporation, a global leader in port operations and supply chain solutions, as our Senior HR Services Management Executive based in Bali, Indonesia. This is a unique opportunity to lead HR service delivery for our Asia-Pacific operations while enjoying the flexibility of remote work in one of Southeast Asiaâs most vibrant digital hubs.
In this strategic role, you will oversee HR service operations, ensuring seamless employee experiences, compliance with local and international labor laws, and the implementation of best-in-class HR policies. Youâll collaborate with cross-functional teams to drive HR process optimization, talent management, and employee engagement initiatives, all while leveraging PSAâs cutting-edge HR technology stack.
Baliâs dynamic work culture and PSAâs commitment to innovation make this an ideal role for a seasoned HR professional looking to make an impact in a fast-paced, global environment. Whether youâre based in Canggu, Ubud, Denpasar, or Kuta, youâll enjoy a competitive salary, professional growth opportunities, and the chance to shape HR strategies for a Fortune 500-equivalent organization.
If youâre passionate about HR service excellence, employee experience, and driving operational efficiency, weâd love to hear from you. Apply now and take the next step in your HR leadership journey with PSA Corporation!
Responsibility
- Lead and optimize HR service delivery for PSAâs Asia-Pacific operations, ensuring timely and accurate resolution of employee queries and HR-related issues.
- Develop, implement, and monitor HR policies and procedures in compliance with Indonesian labor laws and PSAâs global standards.
- Oversee HR shared services, including payroll processing, benefits administration, and employee record management, with a focus on efficiency and accuracy.
- Collaborate with regional HR teams to streamline HR processes, leveraging technology (e.g., HRIS, ATS) to enhance service delivery and data-driven decision-making.
- Drive employee engagement initiatives, including onboarding, offboarding, and retention programs, to foster a positive workplace culture.
- Manage vendor relationships for HR outsourcing partners, ensuring service level agreements (SLAs) are met and costs are optimized.
- Provide strategic input on HR transformation projects, including digitalization, automation, and process reengineering.
- Serve as a key point of contact for senior management on HR service-related matters, presenting insights and recommendations for continuous improvement.
Qualifications
- Bachelorâs degree in Human Resources, Business Administration, Psychology, or a related field. A Masterâs degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
- Minimum of 5-7 years of progressive experience in HR services, shared services, or HR operations, with at least 2 years in a managerial or leadership role.
- Strong knowledge of Indonesian labor laws and regulations, as well as experience with global HR best practices.
- Proven track record of managing HR service delivery, including payroll, benefits, and employee records, in a multinational or large-scale organization.
- Experience with HRIS (e.g., Workday, SAP SuccessFactors) and other HR technology tools to drive process automation and data analytics.
- Excellent communication and stakeholder management skills, with the ability to influence and collaborate across all levels of the organization.
- Analytical mindset with a focus on process improvement, cost optimization, and service excellence.
- Fluency in English and Bahasa Indonesia; additional languages are a plus.
- Remote work experience in a distributed team environment, with the ability to work independently and manage priorities effectively.