job description
Are you a dynamic professional looking to make a meaningful impact in the education sector? Nanyang Technological University (NTU Singapore) is currently seeking a highly organized and motivated Senior Executive, Operations to join our team. As a premier lifelong learning provider, NTU is at the forefront of academic excellence and professional development.
In this pivotal role, you will act as a key operational anchor, ensuring the seamless execution of departmental workflows and administrative excellence. You will coordinate with various stakeholders, facilitate program operations, and support the strategic initiatives that keep NTU at the cutting edge of global education. If you possess a keen eye for detail, a proactive mindset, and a passion for operational efficiency, we invite you to contribute to our mission of nurturing talent and fostering continuous growth.
Responsibility
- Manage day-to-day administrative and operational workflows to ensure high-level departmental efficiency.
- Coordinate closely with internal faculties and external partners to facilitate program scheduling and execution.
- Maintain accurate documentation, records, and databases in compliance with university standards.
- Provide comprehensive support for events, seminars, and lifelong learning workshops.
- Analyze operational data to identify bottlenecks and propose process improvements.
- Handle inquiries and serve as the primary point of contact for operational matters.
- Prepare regular management reports and presentations on operational performance metrics.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- At least 3-5 years of experience in administrative or operations support roles, preferably within an educational environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and administrative software.
- Strong interpersonal and communication skills, with the ability to liaise effectively across all levels.
- Demonstrated ability to multitask and manage competing deadlines in a fast-paced environment.
- Meticulous attention to detail and strong problem-solving capabilities.
- A proactive team player with a service-oriented mindset.