job description
Join Puma, a global leader in sports and lifestyle, as a Senior Executive, Marketplaces E-Commerce. In this dynamic role, you will drive the growth of our digital marketplace presence across key platforms, ensuring seamless operations, data-driven decision-making, and exceptional customer experiences. Based in the vibrant regions of Bali, you will collaborate with cross-functional teams to optimize e-commerce performance, enhance brand visibility, and achieve revenue targets.
This is an exciting opportunity for a results-oriented professional with a passion for e-commerce and a keen eye for detail. If you thrive in a fast-paced environment and are eager to make an impact in the digital retail space, we want to hear from you!
Responsibility
- Manage daily e-commerce operations on major marketplaces, ensuring accuracy, efficiency, and compliance with platform policies.
- Analyze sales data, market trends, and customer insights to develop strategies that drive traffic, conversion, and revenue growth.
- Collaborate with marketing, logistics, and customer service teams to optimize product listings, promotions, and inventory management.
- Monitor and report on key performance indicators (KPIs) such as sales, conversion rates, and customer satisfaction.
- Identify opportunities for process improvements and implement best practices to enhance operational efficiency.
- Liaise with marketplace account managers to resolve issues, negotiate terms, and explore new business opportunities.
- Ensure brand consistency and adherence to Puma’s digital guidelines across all marketplace platforms.
- Stay updated on industry trends, competitor activities, and emerging technologies in e-commerce.
Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
- Minimum of 3-5 years of experience in e-commerce, digital marketing, or marketplace management.
- Proven track record of managing marketplace accounts (e.g., Tokopedia, Shopee, Lazada, Amazon) and driving sales growth.
- Strong analytical skills with proficiency in data analysis tools (e.g., Google Analytics, Excel, Tableau).
- Excellent communication and negotiation skills, with the ability to build strong relationships with internal and external stakeholders.
- Detail-oriented with a strong focus on accuracy and problem-solving.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of SEO, digital marketing, and content management is a plus.