job description
Join NTT DATA Payment Services as a Senior Executive in Key Account Management and play a pivotal role in shaping the future of FinTech payments in Southeast Asia. This is a unique opportunity to drive strategic partnerships, enhance merchant satisfaction, and contribute to the digital transformation of financial services in a dynamic, fast-growing market.
Based in the vibrant hubs of Baliâincluding Canggu, Ubud, Denpasar, and beyondâyouâll work in a hybrid or fully remote setting, leveraging cutting-edge payment solutions to foster long-term client relationships. Your expertise will directly impact revenue growth, customer retention, and the expansion of our merchant network across Indonesia and the region.
If youâre a results-driven professional with a passion for FinTech, sales excellence, and client success, this role offers the perfect blend of challenge, innovation, and career growth. Be part of a global leader in payment services and help redefine the way businesses and consumers transact in the digital age.
Responsibility
- Develop and execute strategic account plans to drive revenue growth and merchant satisfaction within the FinTech payments sector.
- Build and maintain strong relationships with key clients, acting as their trusted advisor and ensuring seamless integration of payment solutions.
- Identify upsell and cross-sell opportunities to maximize account potential and expand the companyâs market share.
- Collaborate with internal teams (product, tech, and marketing) to tailor solutions that meet merchant needs and industry trends.
- Monitor account performance, analyze KPIs, and provide data-driven recommendations to enhance client retention and engagement.
- Lead contract negotiations, renewals, and pricing discussions to ensure mutually beneficial partnerships.
- Stay ahead of industry trends, competitive landscapes, and regulatory changes in the payments ecosystem.
- Represent NTT DATA Payment Services at industry events, conferences, and networking opportunities to strengthen brand presence.
Qualifications
- Bachelorâs degree in Business, Finance, Marketing, or a related field. MBA or advanced degree is a plus.
- Minimum of 5 years of experience in key account management, sales, or business development within FinTech, payments, or financial services.
- Proven track record of managing high-value client portfolios and achieving revenue targets in a B2B environment.
- Strong understanding of payment technologies, digital wallets, POS systems, and merchant acquiring solutions.
- Exceptional communication, negotiation, and presentation skills with fluency in English (additional languages are a bonus).
- Analytical mindset with the ability to interpret data, generate insights, and make strategic recommendations.
- Self-motivated, adaptable, and able to thrive in a fast-paced, remote or hybrid work environment.
- Experience working with multinational clients or in a regional role is highly desirable.