job description
Join the National Cancer Centre Singapore as a Senior/Assistant Manager, Clinic Operations and play a pivotal role in managing and supervising the operational and administrative functions of our Specialist Oncology Clinic. This is a unique opportunity to contribute to a world-class healthcare institution dedicated to providing exceptional cancer care.
In this role, you will ensure the smooth and efficient operation of the clinic, maintaining high standards of patient care and administrative excellence. You will work closely with a team of dedicated healthcare professionals to create a supportive and efficient environment for both patients and staff.
If you are a dynamic and experienced professional with a passion for healthcare operations, we invite you to apply and become part of our mission to fight cancer and improve patient outcomes.
Responsibility
- Oversee the daily operations of the Specialist Oncology Clinic, ensuring efficient and effective service delivery.
- Manage and supervise administrative staff, providing leadership and guidance to ensure high performance.
- Develop and implement operational policies and procedures to enhance clinic efficiency and patient satisfaction.
- Coordinate with medical staff to ensure seamless patient care and administrative support.
- Monitor and manage clinic budgets, ensuring financial resources are used effectively.
- Ensure compliance with healthcare regulations and standards, maintaining a safe and compliant environment.
- Implement and maintain electronic health record systems and other clinical technologies.
- Handle patient inquiries and concerns, ensuring a high level of customer service and satisfaction.
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
- Minimum of 5 years of experience in healthcare operations or clinic management.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in healthcare management software and electronic health record systems.
- Knowledge of healthcare regulations and compliance standards.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.