job description
Join Infomedia Nusantara as a Senior Account Manager and take the lead in managing high-value strategic accounts in Indonesia’s dynamic business landscape. This role is perfect for a results-driven professional with a proven track record in long-term account strategy, client relationship management, and revenue growth.
Based in the vibrant hub of Bali (Canggu, Ubud, Denpasar, or surrounding areas), you will play a pivotal role in expanding our market presence by nurturing key partnerships, identifying growth opportunities, and delivering tailored solutions to our most important clients. Your expertise in B2B sales, negotiation, and account retention will be critical in driving sustainable business success.
At Infomedia Nusantara, we empower our team with the tools and autonomy to excel. If you thrive in a fast-paced environment, have a passion for building lasting client relationships, and are eager to contribute to a forward-thinking organization, we want to hear from you.
Responsibility
- Develop and execute long-term strategic account plans to maximize client satisfaction and revenue growth.
- Manage a portfolio of national key accounts, ensuring consistent engagement and alignment with business objectives.
- Identify and pursue upsell and cross-sell opportunities to expand account value.
- Act as the primary liaison between clients and internal teams, ensuring seamless communication and service delivery.
- Monitor market trends and competitor activity to proactively adjust account strategies.
- Prepare and present quarterly business reviews (QBRs) and performance reports to stakeholders.
- Negotiate contracts and terms to secure favorable outcomes for both the client and the company.
- Collaborate with marketing and product teams to tailor solutions that meet client needs.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
- Minimum 5+ years of experience in account management, sales, or business development, with a focus on strategic national accounts.
- Proven track record of success in managing high-value clients and driving revenue growth.
- Exceptional negotiation, communication, and presentation skills.
- Strong analytical abilities to interpret data and derive actionable insights.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to work independently in a contract-based role with a results-oriented mindset.
- Fluency in English and Indonesian is required.