job description
Join IG Evolution Corp as a Senior Account Manager (E-commerce) and take the lead in driving the success of our brand partners on TikTok. In this dynamic role, you will be at the forefront of managing, optimizing, and expanding our clientsâ digital presence, ensuring their e-commerce strategies thrive in one of the worldâs fastest-growing social commerce platforms.
Based in the vibrant hub of Bali, Indonesia, youâll collaborate with cross-functional teams to deliver data-driven solutions, foster long-term client relationships, and capitalize on emerging trends in the e-commerce landscape. Your expertise will directly impact revenue growth, brand visibility, and customer engagement for our diverse portfolio of partners.
If youâre a strategic thinker with a passion for digital sales, client success, and e-commerce innovation, this is your opportunity to make a tangible difference in a high-impact role.
Responsibility
- Develop and execute customized TikTok e-commerce strategies to maximize brand visibility, engagement, and sales for assigned clients.
- Serve as the primary point of contact for brand partners, providing consultative guidance on platform best practices, content optimization, and campaign performance.
- Monitor and analyze key performance metrics (e.g., conversion rates, ROI, CTR) to identify opportunities for growth and present actionable insights to stakeholders.
- Collaborate with internal teams (marketing, creative, analytics) to align client goals with data-driven recommendations and scalable solutions.
- Stay ahead of TikTokâs evolving algorithms, trends, and features (e.g., TikTok Shop, LIVE commerce) to ensure clients leverage the latest tools for competitive advantage.
- Negotiate and manage budgets, contracts, and deliverables to ensure client satisfaction and retention.
- Conduct market research to identify emerging opportunities, competitor strategies, and consumer behavior shifts in the e-commerce space.
- Train and mentor junior account managers, sharing expertise in client management, sales techniques, and platform-specific strategies.
Qualifications
- Bachelorâs degree in Business, Marketing, E-commerce, or a related field; MBA or advanced certification is a plus.
- Minimum 5 years of experience in account management, sales, or business development, with at least 2 years in e-commerce or digital marketing.
- Proven track record of driving revenue growth for clients through social commerce, paid ads, or influencer partnerships (TikTok experience is highly preferred).
- Strong analytical skills with proficiency in tools like Google Analytics, TikTok Analytics, or similar platforms to interpret data and derive insights.
- Excellent communication, negotiation, and presentation skills to articulate strategies and results to C-level stakeholders.
- Deep understanding of e-commerce ecosystems, including marketplace dynamics, consumer journeys, and conversion optimization.
- Ability to work in a fast-paced, remote environment with a self-starter mindset and a results-driven approach.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) and project management tools (e.g., Asana, Trello) is advantageous.