job description
Join the dynamic team at Al-Futtaim Group as a Section Manager for ZARA at IOI City Mall, Putrajaya. This is a unique opportunity to lead a high-performing retail team in one of the most prestigious fashion brands globally. As a Section Manager, you will play a pivotal role in driving operational excellence, ensuring exceptional customer experiences, and achieving sales targets. If you are passionate about fashion, leadership, and delivering results, this role is for you.
Al-Futtaim Group is a renowned conglomerate with a strong presence in retail, automotive, and real estate. As a Section Manager, you will be part of a company that values innovation, customer-centricity, and employee growth. This role offers a competitive salary, performance bonuses, and opportunities for career advancement within a global organization.
Responsibility
- Lead and manage a team of sales associates to achieve daily, weekly, and monthly sales targets.
- Ensure operational excellence by maintaining store standards, visual merchandising, and inventory management.
- Provide exceptional customer service and resolve customer inquiries or complaints professionally.
- Monitor and analyze sales performance, identifying opportunities for improvement and growth.
- Conduct regular team meetings, training sessions, and performance reviews to enhance team productivity.
- Collaborate with the Store Manager to implement promotional campaigns and sales strategies.
- Maintain a clean, organized, and visually appealing store environment in line with ZARA's brand standards.
- Ensure compliance with company policies, procedures, and health and safety regulations.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in a retail management or supervisory role, preferably in fashion retail.
- Proven track record of achieving sales targets and driving team performance.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities and a customer-focused mindset.
- Proficiency in using retail management software and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of current fashion trends and a passion for the retail industry.