job description
Join our dynamic logistics team as a Sales Support Specialist in the vibrant heart of Bali! Weâre seeking a proactive and customer-focused professional to drive sales growth, nurture client relationships, and ensure seamless logistics operations. In this role, youâll collaborate with our sales and operations teams to deliver exceptional service, identify new business opportunities, and exceed customer expectations.
Baliâs booming logistics sector offers an exciting environment to grow your career while enjoying the islandâs unique culture and lifestyle. Whether youâre based in Canggu, Ubud, Denpasar, or Kuta, this role provides the perfect blend of professional challenge and work-life balance. If you thrive in a fast-paced, customer-centric environment and have a passion for logistics, weâd love to hear from you!
As part of our team, youâll play a pivotal role in expanding our client base, optimizing sales processes, and contributing to our companyâs success. This is an excellent opportunity for someone with strong communication skills, a knack for problem-solving, and a drive to succeed in a competitive industry.
Responsibility
- Develop and maintain strong relationships with new and existing customers to drive sales of logistics services.
- Understand customer needs and provide tailored solutions to enhance satisfaction and retention.
- Collaborate with sales and operations teams to ensure seamless service delivery and resolve customer inquiries.
- Monitor market trends and competitor activities to identify new business opportunities.
- Prepare and present sales reports, forecasts, and performance metrics to management.
- Assist in the development of sales strategies and campaigns to achieve revenue targets.
- Coordinate with internal teams to ensure timely and accurate order processing and delivery.
- Provide exceptional post-sales support to foster long-term customer loyalty.
Qualifications
- Proven experience in sales support, customer service, or a related role within the logistics or supply chain industry.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Problem-solving mindset with a focus on delivering customer-centric solutions.
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are a plus.
- Bachelorâs degree in Business Administration, Marketing, Logistics, or a related field is preferred.
- Self-motivated, detail-oriented, and able to work both independently and as part of a team.