job description
Join Lian Hin Pte Ltd as a Sales Support Specialist and play a pivotal role in driving customer satisfaction and operational efficiency. Based in the vibrant hub of Canggu, Bali, you will collaborate closely with our dynamic sales team to streamline administrative processes, enhance client relationships, and ensure seamless business operations.
This role is ideal for detail-oriented professionals who thrive in fast-paced environments and are passionate about delivering exceptional support. Your contributions will directly impact our ability to acquire and retain customers, making you an integral part of our growth strategy.
At Lian Hin Pte Ltd, we value teamwork, innovation, and a customer-centric approach. If you’re looking for a rewarding career in sales support with opportunities for professional development, this is your chance to shine in Bali’s thriving business landscape.
Responsibility
- Provide comprehensive administrative and clerical support to the sales team to ensure smooth daily operations.
- Manage customer inquiries, orders, and follow-ups with professionalism and efficiency.
- Prepare and process sales documents, including contracts, invoices, and reports, with meticulous attention to detail.
- Coordinate with internal departments to resolve customer issues and ensure timely delivery of products/services.
- Maintain accurate and up-to-date customer records in CRM systems and databases.
- Assist in the preparation of sales presentations, proposals, and marketing materials.
- Monitor sales performance metrics and provide insights to the team for continuous improvement.
- Handle logistics and scheduling for sales meetings, travel, and client visits as required.
Qualifications
- Minimum 1-2 years of experience in sales support, customer service, or administrative roles.
- Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- High attention to detail and problem-solving abilities to address customer and operational challenges.
- Ability to work independently and collaboratively in a team-oriented environment.
- Customer-focused mindset with a passion for delivering high-quality service.
- Familiarity with sales processes, order management, and basic accounting principles is advantageous.