job description
Join Globaltronic Precision Pte Ltd as a Sales Support Specialist and play a pivotal role in driving customer satisfaction and sales success. Based in the vibrant regions of Bali, you will be the backbone of our sales operations, ensuring seamless communication between our sales team and valued clients. This role offers a unique opportunity to develop your skills in a dynamic, fast-paced environment while contributing to the growth of a leading precision technology company.
As a Sales Support Specialist, you will be responsible for resolving sales-related inquiries, processing orders, and maintaining strong customer relationships. Your attention to detail and proactive approach will help streamline sales processes, enhance customer experiences, and support the achievement of revenue targets. If you are a motivated individual with a passion for sales and customer service, this is the perfect role for you!
Globaltronic Precision Pte Ltd is committed to fostering a collaborative and innovative work culture. We offer competitive compensation, professional development opportunities, and a supportive team environment. Apply now and take the next step in your career with us!
Responsibility
- Provide timely and professional support to the sales team and customers throughout the sales process.
- Respond to customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
- Process sales orders, quotations, and invoices accurately and efficiently.
- Maintain and update customer records and sales databases with precision.
- Coordinate with internal departments to ensure smooth order fulfillment and delivery.
- Assist in preparing sales reports, presentations, and other documentation as needed.
- Monitor sales performance metrics and provide insights to improve processes.
- Stay updated on product knowledge and industry trends to better assist customers.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales support, customer service, or a similar role.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Ability to work independently and collaboratively within a team.
- Fluency in English; additional languages are a plus.