job description
Are you a detail-oriented professional with a passion for sales and customer service? Join our dynamic team as a Sales Support / Order Management Executive in the vibrant heart of Bali. This role offers a unique opportunity to work in a fast-paced environment, ensuring seamless order processing and exceptional customer support. With a competitive salary and the chance to grow in a thriving industry, this position is perfect for individuals looking to advance their career in sales and administration.
Based in Canggu, Bali, you will collaborate with cross-functional teams to streamline operations, resolve customer inquiries, and drive sales efficiency. If you have a minimum of 3 years of experience in a similar role and thrive in a customer-centric environment, we want to hear from you!
Responsibility
- Process and manage customer orders accurately and efficiently.
- Coordinate with sales, logistics, and finance teams to ensure timely order fulfillment.
- Provide exceptional customer support by addressing inquiries and resolving issues.
- Maintain and update customer records and order databases.
- Generate reports on sales performance, order status, and customer feedback.
- Assist in the preparation of sales proposals and contracts.
- Monitor inventory levels and liaise with suppliers to prevent stockouts.
- Contribute to process improvements to enhance operational efficiency.
Qualifications
- Minimum 3 years of experience in sales support, order management, or a related field.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving mindset.
- Familiarity with inventory management systems is a plus.
- Fluency in English; additional languages are an advantage.