job description
Join Toyota Capital Services as a Sales Support Officer in the vibrant heart of Bali! This is a unique opportunity to contribute to a leading financial services provider while enjoying the dynamic work environment of one of Indonesia’s most sought-after destinations.
We are seeking a detail-oriented and proactive professional to provide exceptional administrative and operational support to our sales team. In return, we offer a competitive compensation package, including attractive increments, performance bonuses, 16% Employer EPF contribution, comprehensive medical and hospitalization coverage, and additional benefits like dental and optical allowances.
If you thrive in a fast-paced setting and are passionate about delivering top-tier customer service, this contract role is your chance to grow with a globally recognized brand.
Responsibility
- Provide administrative support to the sales team, including processing orders, managing documentation, and maintaining accurate records.
- Assist in preparing sales reports, presentations, and client proposals to ensure timely and accurate delivery.
- Coordinate with internal departments (finance, logistics, customer service) to streamline operations and resolve inquiries efficiently.
- Handle customer inquiries, complaints, and follow-ups with professionalism and a solutions-oriented approach.
- Monitor sales performance metrics and provide insights to the team for continuous improvement.
- Manage scheduling, meetings, and travel arrangements for sales representatives as needed.
- Ensure compliance with company policies, industry regulations, and data protection standards.
- Contribute to ad-hoc projects and initiatives to support business growth and operational excellence.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- Proven experience (1-3 years) in sales support, administrative roles, or customer service, preferably in the financial or automotive sector.
- Strong organizational and multitasking skills with the ability to prioritize tasks in a high-volume environment.
- Excellent communication skills in English (written and verbal); proficiency in Bahasa Indonesia is a plus.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Detail-oriented with a high degree of accuracy in data entry and reporting.
- Ability to work independently and collaboratively in a team-oriented setting.
- Familiarity with financial services, leasing, or automotive industries is advantageous.