job description
Join GQ Singapore, a premier luxury lifestyle brand, as our Sales Support Executive in the vibrant heart of Bali. This is an exceptional opportunity to blend administrative excellence with dynamic sales operations in one of the worldâs most sought-after destinations. As the backbone of our commercial team, youâll play a pivotal role in ensuring seamless operations while supporting our high-end clientele and sales initiatives across Baliâs most exclusive locations.
In this role, youâll collaborate closely with our sales and marketing teams to streamline processes, manage client relationships, and contribute to the growth of our luxury retail presence in Bali. Whether youâre coordinating with our teams in Canggu, Ubud, or Nusa Dua, your organizational skills and attention to detail will be instrumental in driving efficiency and enhancing the customer experience. This position is perfect for a detail-oriented professional with a passion for luxury retail and a desire to thrive in a fast-paced, international environment.
Bali offers more than just a stunning backdropâitâs a hub for professionals seeking a balanced lifestyle with world-class amenities. Enjoy the islandâs rich culture, breathtaking landscapes, and a supportive expat community while advancing your career with a globally recognized brand. If youâre ready to take the next step in your career and make an impact in the luxury retail sector, weâd love to hear from you.
Responsibility
- Provide comprehensive administrative and operational support to the commercial team, ensuring smooth daily operations across multiple Bali locations.
- Assist in managing client databases, tracking sales performance, and preparing reports for senior management.
- Coordinate with internal teams (sales, marketing, logistics) to facilitate seamless communication and workflow.
- Handle customer inquiries, complaints, and follow-ups with professionalism, ensuring high levels of satisfaction.
- Support inventory management, including stock tracking, order processing, and coordination with suppliers.
- Organize and maintain sales documentation, contracts, and compliance records in accordance with company policies.
- Assist in planning and executing sales events, promotions, and client engagement activities in Bali.
- Monitor market trends and competitor activities to provide insights for strategic decision-making.
Qualifications
- Minimum 2 years of experience in sales support, administrative, or customer service roles, preferably in luxury retail or hospitality.
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Excellent written and verbal communication skills in English; proficiency in Bahasa Indonesia is a plus.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Detail-oriented with a proactive attitude and problem-solving mindset.
- Ability to work independently and collaboratively in a team setting.
- Experience with inventory management or sales reporting tools is an advantage.
- Passion for luxury brands and a customer-centric approach to service.