job description
Join Syspex as a Sales Support Executive and play a pivotal role in ensuring our operations run seamlessly. Based in the vibrant regions of Bali, you will be the backbone of our sales team, providing essential support to drive efficiency and customer satisfaction. This role is perfect for detail-oriented professionals who thrive in dynamic environments and are passionate about delivering exceptional service.
At Syspex, we value innovation, collaboration, and excellence. As a Sales Support Executive, you will work closely with our sales and operations teams to streamline processes, manage client inquiries, and contribute to the overall success of our business. If you are a proactive problem-solver with a knack for organization and communication, we want you on our team!
Responsibility
- Provide administrative and operational support to the sales team to ensure smooth workflow.
- Manage and maintain customer records, sales reports, and databases with accuracy.
- Coordinate with internal teams to fulfill customer orders and resolve inquiries promptly.
- Assist in preparing sales presentations, proposals, and contracts.
- Monitor inventory levels and liaise with the logistics team to ensure timely deliveries.
- Handle customer complaints and escalations with professionalism and efficiency.
- Support the sales team in achieving targets by tracking performance metrics and providing insights.
- Participate in team meetings and contribute ideas for process improvements.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales support, customer service, or administrative roles.
- Excellent communication and interpersonal skills, with fluency in English.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite and CRM software.
- Detail-oriented with a high level of accuracy in data management.
- Ability to work independently and collaboratively in a team setting.
- Knowledge of sales processes and customer relationship management is a plus.