job description
Join Falcon Safe Marketing as a Sales Support Executive and play a pivotal role in driving our sales team's success in the vibrant market of Bali. This is an exciting opportunity for a detail-oriented professional to provide operational support, streamline processes, and contribute to revenue growth in a dynamic environment.
As a Sales Support Executive, you will be the backbone of our sales operations, ensuring seamless coordination between teams, clients, and stakeholders. Your organizational skills and customer-centric approach will help enhance efficiency and deliver exceptional service. If you thrive in fast-paced settings and are passionate about sales enablement, this role is perfect for you!
Based in beautiful Bali, this position offers a unique blend of professional growth and work-life balance. Enjoy competitive compensation, career development opportunities, and the chance to work with a diverse, high-performing team.
Responsibility
- Provide administrative and operational support to the sales team, including CRM data management, order processing, and documentation.
- Coordinate between sales representatives, clients, and internal departments to ensure smooth transaction execution.
- Prepare sales reports, presentations, and performance analytics to assist in decision-making.
- Handle customer inquiries, resolve issues, and maintain high levels of client satisfaction.
- Assist in organizing sales meetings, events, and training sessions.
- Monitor inventory levels and liaise with logistics to ensure timely product delivery.
- Maintain accurate records of sales activities, contracts, and customer interactions.
- Support the development of sales strategies and promotional campaigns.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 1-2 years of experience in sales support, customer service, or administrative roles.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Strong organizational abilities with keen attention to detail.
- Ability to multitask, prioritize workloads, and meet deadlines in a fast-paced environment.
- Basic understanding of sales processes and key performance metrics.
- Fluency in English; additional languages (e.g., Bahasa Indonesia) are a plus.