job description
Join Outsourced Global Staff as a Sales Support Coordinator in the vibrant heart of Bali! Weâre looking for a highly organized, proactive, and detail-oriented professional to become an integral part of our dynamic and collaborative team. This hybrid role offers the perfect blend of office and remote work, allowing you to thrive in a flexible yet structured environment while contributing to the success of our global sales operations.
As a Sales Support Coordinator, youâll play a pivotal role in ensuring seamless communication between our sales team, clients, and internal stakeholders. Your ability to manage administrative tasks, coordinate sales processes, and provide exceptional support will directly impact our efficiency and customer satisfaction. If youâre passionate about delivering top-tier service and excel in fast-paced settings, this is your opportunity to grow with a forward-thinking company in one of the worldâs most inspiring locations.
Embrace the chance to work in Baliâs thriving business hubsâwhether itâs the creative energy of Canggu, the cultural richness of Ubud, or the bustling atmosphere of Denpasarâwhile enjoying a competitive salary, professional development, and a supportive work culture.
Responsibility
- Coordinate and manage sales support activities, including order processing, client inquiries, and follow-ups to ensure timely and accurate service delivery.
- Liaise between sales teams, clients, and internal departments to streamline communication and resolve issues efficiently.
- Maintain and update CRM systems with client interactions, sales data, and pipeline information to support decision-making.
- Prepare and distribute sales reports, presentations, and documentation to stakeholders as required.
- Assist in the preparation of proposals, contracts, and quotations to support the sales team in closing deals.
- Monitor and track sales performance metrics, identifying trends and areas for improvement.
- Handle administrative tasks such as scheduling meetings, managing calendars, and organizing sales-related events.
- Provide exceptional customer service by addressing client concerns and ensuring a positive experience throughout the sales process.
Qualifications
- Bachelorâs degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Proven experience in sales support, account management, or a similar administrative role, preferably in a global or remote setting.
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent written and verbal communication skills in English, with a professional and customer-focused approach.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, PowerPoint).
- High attention to detail and problem-solving abilities to ensure accuracy and efficiency in all tasks.
- Ability to work independently and collaboratively in a hybrid team structure.
- Familiarity with sales processes, pipelines, and performance metrics is a plus.