job description
Join AKT Components as a Sales Support Coordinator and play a pivotal role in ensuring seamless order management and customer satisfaction. Based in the vibrant regions of Bali, you will collaborate with cross-functional teams to streamline sales operations, generate insightful reports, and provide exceptional support to our sales team. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and are passionate about driving efficiency in sales processes.
At AKT Components, we value teamwork, innovation, and a customer-centric approach. As part of our dynamic team, you will have the opportunity to grow your career while contributing to the success of a leading company in the industry. If you are a proactive individual with strong organizational skills and a knack for multitasking, we invite you to apply and become a key player in our sales support operations.
Responsibility
- Manage order processing, including order entry, sample requests, and shipping notifications to ensure accuracy and timely delivery.
- Coordinate with production and logistics teams to monitor order progress and resolve any potential delays.
- Generate weekly and monthly sales reports to provide insights into performance trends and support data-driven decision-making.
- Assist the sales team by preparing quotations, responding to customer inquiries, and providing delivery timelines.
- Maintain and update customer records and sales databases to ensure data integrity and accessibility.
- Handle multiple tasks simultaneously, prioritize workloads, and meet deadlines in a fast-paced environment.
- Support ad-hoc projects and tasks as assigned by management to contribute to the overall success of the sales department.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Sales, or a related field.
- Proven experience in sales support, order management, or a similar administrative role.
- Strong proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.
- Excellent communication and interpersonal skills to liaise effectively with internal teams and external clients.
- Highly organized with a keen eye for detail and the ability to manage multiple priorities.
- Familiarity with ERP or CRM systems is a plus.
- Ability to work independently and collaboratively in a team-oriented environment.
- Fluency in English; additional language skills are an advantage.