job description
Join EMAPTA, a leading global outsourcing partner, as a Sales Support Assistant in the vibrant heart of Bali! This onsite role offers a mid-shift schedule with weekends off, perfect for professionals seeking work-life balance in one of the worldâs most desirable locationsâCanggu, Ubud, Denpasar, or Badung.
As a Sales Support Assistant, youâll play a pivotal role in driving the success of our global manufacturing clients by managing orders, forecasts, and customer coordination with precision and efficiency. This is an exciting opportunity to advance your career in sales operations while enjoying the unique lifestyle that Bali has to offer.
Youâll collaborate with cross-functional teams to ensure seamless order processing, maintain accurate sales data, and provide exceptional support to both internal stakeholders and external clients. If youâre detail-oriented, proactive, and passionate about delivering outstanding customer service, this role is your gateway to professional growth in a dynamic, international environment.
EMAPTA values talent, innovation, and work-life harmony. Join us and become part of a team that empowers you to thrive both personally and professionally in Baliâs thriving business hub.
Responsibility
- Process and manage customer orders, ensuring accuracy and timely fulfillment.
- Coordinate with sales, logistics, and production teams to align forecasts and inventory needs.
- Maintain and update sales databases, reports, and customer records with precision.
- Provide proactive support to sales teams by resolving order-related inquiries and issues.
- Assist in preparing sales presentations, proposals, and performance reports for clients.
- Monitor order statuses and communicate updates to customers and internal stakeholders.
- Collaborate with global teams to streamline sales processes and improve operational efficiency.
- Ensure compliance with company policies and industry standards in all sales support activities.
Qualifications
- Bachelorâs degree in Business Administration, Marketing, Supply Chain, or a related field.
- Minimum of 1-2 years of experience in sales support, order management, or customer service.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
- Excellent communication skills in English, both written and verbal.
- Detail-oriented with a commitment to accuracy and data integrity.
- Ability to work collaboratively in a team while also demonstrating self-motivation.
- Experience in manufacturing or global supply chain operations is a plus.