job description
Join Sunway Marketing Sdn Bhd as a Sales Support Assistant/Executive and play a pivotal role in driving our sales operations in the vibrant market of Bali. This position offers a unique opportunity to work in a dynamic environment, supporting our sales team with administrative excellence, CRM management, and customer engagement. Based in the picturesque location of Canggu, you will be at the heart of our operations, ensuring seamless coordination and exceptional service delivery.
As a Sales Support professional, you will be the backbone of our sales processes, handling inquiries, updating customer records, and facilitating smooth communication between teams and clients. Your organizational skills and attention to detail will directly contribute to our sales success and customer satisfaction. If you are passionate about sales support and thrive in a collaborative setting, this role is perfect for you.
Sunway Marketing Sdn Bhd is committed to fostering a culture of growth, innovation, and professional development. We offer competitive compensation, a supportive work environment, and the chance to make a real impact in a growing company.
Responsibility
- Provide comprehensive administrative support to the sales team, including data entry, document preparation, and scheduling.
- Manage and update customer records in the CRM system to ensure accuracy and completeness.
- Handle customer inquiries via phone, email, and chat, providing timely and professional responses.
- Coordinate between sales representatives, clients, and internal departments to facilitate smooth transactions.
- Prepare sales reports, presentations, and other materials to support sales meetings and strategies.
- Assist in organizing sales events, meetings, and promotional activities.
- Monitor sales performance metrics and provide insights to the sales team for continuous improvement.
- Ensure compliance with company policies and procedures in all sales support activities.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales support, administrative roles, or customer service.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Excellent communication skills, both written and verbal, with a customer-centric approach.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Detail-oriented with a high level of accuracy in data management and reporting.
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with the Bali market and business landscape is a plus.