job description
Join Dooz Optik, a leading name in the optical health industry, as our Sales Supervisor in the vibrant and growing market of Bali. We are dedicated to providing top-quality eye care products and services, helping customers achieve better vision and eye health. With a strong presence in Indonesia, Dooz Optik is expanding its footprint in Bali’s key locations: Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Sales Supervisor, you will play a pivotal role in driving sales performance, managing a team of sales associates, and ensuring exceptional customer service in our retail outlets. This is a fantastic opportunity for a dynamic and results-driven professional to grow their career in the optical retail sector while contributing to the health and well-being of our customers.
In this role, you will be responsible for overseeing daily operations, motivating your team, and implementing sales strategies to meet and exceed targets. You will work closely with the store manager to optimize store performance, maintain high standards of customer service, and ensure a seamless shopping experience for our clients. If you are passionate about sales, leadership, and making a difference in people’s lives, we want to hear from you!
Dooz Optik offers a supportive work environment, opportunities for professional growth, and a chance to be part of a company that values innovation and customer satisfaction. Apply now and take the next step in your career with a trusted name in optical health!
Responsibility
- Lead and supervise a team of sales associates to achieve daily, weekly, and monthly sales targets.
- Develop and implement effective sales strategies to drive revenue growth and customer engagement.
- Monitor and analyze sales performance, providing regular reports to the store manager.
- Ensure exceptional customer service by training and motivating staff to deliver a positive shopping experience.
- Manage inventory levels, including stock ordering, merchandising, and display to maximize sales opportunities.
- Handle customer inquiries, complaints, and escalations professionally and efficiently.
- Collaborate with the marketing team to promote in-store events, promotions, and new product launches.
- Maintain a clean, organized, and visually appealing store environment that aligns with Dooz Optik’s brand standards.
Qualifications
- Minimum of 2-3 years of experience in retail sales, preferably in the optical, healthcare, or consumer goods industry.
- Proven experience in a supervisory or leadership role, with a track record of achieving sales targets.
- Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent problem-solving abilities and a customer-centric approach to service.
- Basic knowledge of optical products, eyewear, or healthcare retail is a plus.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in basic computer skills, including Microsoft Office and POS systems.
- Fluency in English and Bahasa Indonesia is required; additional languages are a bonus.