job description
Join Clean City as an Assistant Branch Manager and take the next step in your retail leadership career in the vibrant communities of Bali. This dynamic role offers the opportunity to oversee daily operations, drive team performance, and ensure exceptional customer service while maintaining compliance with company standards and industry regulations.
As a key leader in our retail network, you will collaborate with the Branch Manager to optimize store performance, streamline processes, and foster a positive work environment. Your ability to motivate staff, analyze sales data, and implement strategic initiatives will directly contribute to the branch’s success and growth.
Ideal for ambitious professionals with a passion for retail management, this position provides a competitive salary, career development opportunities, and the chance to work in one of Southeast Asia’s most sought-after locations.
Responsibility
- Supervise and mentor branch staff, ensuring high levels of productivity, engagement, and adherence to company policies.
- Monitor daily operations, including sales performance, inventory management, and customer service standards.
- Assist in developing and implementing strategies to achieve branch targets and improve operational efficiency.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Ensure compliance with health, safety, and industry regulations in all branch activities.
- Handle customer escalations and resolve issues promptly to maintain satisfaction and loyalty.
- Collaborate with the Branch Manager on budgeting, forecasting, and resource allocation.
- Organize and lead team meetings, training sessions, and performance reviews.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in retail management or a supervisory role.
- Proven leadership skills with the ability to motivate and develop a high-performing team.
- Strong understanding of retail operations, sales strategies, and customer service excellence.
- Excellent communication, problem-solving, and decision-making abilities.
- Proficiency in inventory management systems and retail software.
- Familiarity with local labor laws and industry regulations.
- Ability to work flexible hours, including weekends and holidays, as needed.