job description
Join Max Auto Indonesia as a Sales & Rental Administrator and play a pivotal role in supporting our dynamic sales and rental operations in Bali. Based in the vibrant location of Canggu, this position offers an exciting opportunity to work in a fast-paced environment, ensuring seamless administrative processes and exceptional customer service.
As part of our team, you will manage rental agreements, coordinate with clients, and maintain accurate records to drive operational efficiency. This role is ideal for detail-oriented professionals with a passion for automotive services and a commitment to delivering excellence.
Max Auto Indonesia is a leading name in the automotive industry, known for our reliability, innovation, and customer-centric approach. We offer a collaborative work environment, competitive compensation, and opportunities for career growth.
Responsibility
- Manage and process rental agreements, ensuring compliance with company policies and legal requirements.
- Coordinate with clients to schedule vehicle pickups, drop-offs, and maintenance services.
- Maintain accurate records of sales transactions, rental contracts, and customer interactions.
- Assist in preparing sales reports, financial summaries, and performance metrics for management review.
- Handle customer inquiries, resolve complaints, and provide exceptional service to enhance client satisfaction.
- Collaborate with the sales team to track inventory, update pricing, and ensure availability of vehicles.
- Process payments, invoices, and refunds while maintaining financial accuracy and transparency.
- Support marketing initiatives by updating promotional materials and coordinating with external vendors.
Qualifications
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 2 years of experience in administrative roles, preferably in sales or rental services.
- Proficiency in MS Office (Excel, Word) and experience with CRM or rental management software.
- Strong organizational skills with the ability to multitask and meet deadlines.
- Excellent communication and interpersonal skills for client and team interactions.
- Attention to detail and problem-solving abilities to handle administrative challenges.
- Familiarity with the automotive industry or rental services is a plus.
- Fluency in English and Bahasa Indonesia is required.