job description
Are you a detail-oriented and results-driven professional looking to advance your career in sales operations and customer management? Trio-Tech (M) Sdn Bhd is seeking a dynamic Sales Executive to join our team in Bali. In this role, you will play a pivotal part in managing quotations, processing orders, and ensuring seamless customer coordination to drive sales growth and operational efficiency.
As a Sales Executive, you will be the bridge between our customers and internal teams, ensuring smooth business operations and exceptional customer satisfaction. Your ability to multitask, communicate effectively, and maintain strong relationships will be key to your success in this role.
If you thrive in a fast-paced environment and are passionate about delivering outstanding service, we invite you to apply and become a valuable member of our growing team.
Responsibility
- Manage and process customer quotations and orders accurately and efficiently.
- Coordinate with internal teams to ensure timely delivery of products and services.
- Maintain strong relationships with existing customers and identify opportunities for upselling.
- Monitor sales performance and provide regular reports to management.
- Resolve customer inquiries and issues promptly to ensure high satisfaction levels.
- Assist in the development and implementation of sales strategies to drive growth.
- Ensure compliance with company policies and procedures in all sales operations.
- Collaborate with the marketing team to align sales efforts with promotional campaigns.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales operations, customer service, or a similar role.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-focused mindset with a passion for delivering exceptional service.
- Fluency in English; additional languages are a plus.