job description
Join MR PROGRESSIVE as a Sales Executive specializing in motor insurance and Road Transport Department (JPJ) services in the vibrant heart of Denpasar, Bali. This is a unique opportunity to work in a dynamic, customer-facing role where you will assist clients with vehicle insurance policies, JPJ-related transactions, and other essential automotive services.
As a key member of our team, you will play a pivotal role in delivering exceptional service, ensuring smooth and efficient processing of customer requests, and contributing to the growth of our business. This position is ideal for individuals with a passion for sales, strong interpersonal skills, and a desire to work in a fast-paced, rewarding environment.
At MR PROGRESSIVE, we value professionalism, integrity, and a customer-centric approach. If you are looking for a challenging yet fulfilling career in sales with a focus on the automotive sector, this is the perfect role for you.
Responsibility
- Assist customers at the counter with motor insurance inquiries, policy applications, and renewals.
- Process and facilitate Road Transport Department (JPJ) related transactions, including vehicle registrations, road tax renewals, and license applications.
- Provide accurate and up-to-date information on insurance products, coverage options, and regulatory requirements.
- Maintain detailed records of customer interactions, transactions, and documentation for compliance and auditing purposes.
- Collaborate with insurance providers and JPJ authorities to ensure seamless service delivery.
- Identify sales opportunities and upsell additional insurance products or services to meet customer needs.
- Handle customer complaints or issues professionally and resolve them in a timely manner.
- Stay updated on changes in insurance policies, JPJ regulations, and industry trends to provide the best advice to clients.
Qualifications
- Minimum Diploma or equivalent in Business, Marketing, Finance, or a related field.
- Proven experience in sales, customer service, or the insurance industry is a plus.
- Strong communication and interpersonal skills with the ability to build rapport with clients.
- Familiarity with motor insurance products and JPJ procedures is highly advantageous.
- Proficiency in using computer systems, databases, and office software (e.g., Microsoft Office).
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English and Bahasa Indonesia; additional languages are a bonus.