job description
Join Elijah Royce Hotel & Residences Inc as a Sales & Events Associate in the vibrant heart of Bali! This is your opportunity to thrive in a dynamic luxury hospitality environment, where you’ll play a pivotal role in driving revenue and creating unforgettable experiences for our guests.
As a Sales & Events Associate, you will be the face of our brand, promoting and selling our premium hotel rooms, banquet facilities, catering services, and exclusive event packages. Your passion for sales, exceptional customer service, and keen eye for detail will ensure that every client interaction is seamless, professional, and tailored to exceed expectations.
Based in one of Bali’s most sought-after locations—Canggu—you’ll collaborate with a talented team to deliver world-class hospitality while contributing to the growth of our esteemed property. Whether you’re closing deals with corporate clients, coordinating weddings, or crafting bespoke event solutions, your work will directly impact our reputation as a leader in luxury accommodations and event hosting.
If you’re a motivated, client-focused professional with a flair for sales and a love for hospitality, we invite you to apply and become part of our mission to redefine luxury living and event experiences in Bali.
Responsibility
- Develop and maintain strong relationships with corporate clients, travel agencies, and event planners to drive room and event bookings.
- Promote and sell hotel rooms, banquet halls, catering services, and customized event packages to meet and exceed revenue targets.
- Conduct site inspections and presentations to showcase our facilities and services to potential clients.
- Collaborate with the marketing team to create compelling sales materials, proposals, and contracts tailored to client needs.
- Coordinate with internal departments (e.g., F&B, housekeeping, operations) to ensure seamless execution of events and guest stays.
- Monitor market trends, competitor activities, and client feedback to identify opportunities for service improvements and upselling.
- Manage client inquiries, negotiations, and follow-ups with professionalism and a solutions-oriented approach.
- Maintain accurate records of sales activities, client interactions, and revenue forecasts using CRM tools.
Qualifications
- Minimum 2 years of experience in sales, hospitality, or event management, preferably in a luxury hotel or resort setting.
- Proven track record of achieving sales targets and building long-term client relationships.
- Excellent communication, negotiation, and interpersonal skills in English (additional languages are a plus).
- Strong organizational and time-management abilities, with the capacity to handle multiple projects simultaneously.
- Proficiency in Microsoft Office, CRM software, and basic sales analytics tools.
- Passion for the hospitality industry with a customer-centric mindset and a desire to deliver exceptional service.
- Ability to work flexible hours, including evenings and weekends, to accommodate client meetings and events.
- Bachelor’s degree in Hospitality Management, Business, Marketing, or a related field is preferred.