job description
Join City Top Enterprise as a Sales & Customer Service Representative and become part of a dynamic team dedicated to delivering exceptional customer experiences. In this role, you will engage directly with clients, leveraging your interpersonal skills to drive sales and foster long-term relationships. Supported by a strong technical team, you will receive comprehensive training and opportunities for personal and professional growth.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, this position offers a unique blend of career development and a stimulating work environment. Whether you are an experienced sales professional or eager to start your career in customer service, this role provides the tools and support you need to succeed.
At City Top Enterprise, we value innovation, teamwork, and a customer-centric approach. If you are passionate about sales, enjoy interacting with people, and thrive in a fast-paced setting, we invite you to apply and take the next step in your career journey.
Responsibility
- Engage with customers to understand their needs and provide tailored solutions.
- Drive sales by promoting products and services effectively.
- Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
- Collaborate with the technical team to address customer inquiries and resolve issues.
- Participate in training programs to enhance product knowledge and sales techniques.
- Meet and exceed sales targets while maintaining high standards of customer service.
- Document customer interactions and feedback to improve service quality.
- Stay updated on industry trends and market developments to provide informed recommendations.
Qualifications
- Proven experience in sales, customer service, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using CRM software or sales tools is a plus.
- Willingness to learn and adapt to new challenges.
- High school diploma or equivalent; additional qualifications in sales or marketing are advantageous.
- Fluency in English; knowledge of additional languages is a bonus.