job description
Join Centennial Food Corporation as a Sales & Customer Service Executive and become a key player in driving business growth and customer satisfaction in Bali's dynamic market. This is an urgent opportunity for a motivated professional to excel in a fast-paced environment, where your sales expertise and customer service skills will directly impact our success.
As a Sales & Customer Service Executive, you will be responsible for building strong client relationships, identifying new business opportunities, and ensuring exceptional service delivery. You will work closely with our sales and operations teams to meet targets and enhance customer loyalty. This role offers a competitive salary, career growth, and the chance to work in beautiful Bali.
If you are passionate about sales, thrive in customer interactions, and are ready to take on a challenging yet rewarding role, we want to hear from you!
Responsibility
- Develop and maintain strong relationships with existing and potential clients to drive sales growth.
- Identify and pursue new business opportunities through market research and networking.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborate with the sales and marketing teams to create effective strategies for customer acquisition and retention.
- Prepare and present sales reports, forecasts, and performance metrics to management.
- Conduct product presentations and demonstrations to showcase the value of our offerings.
- Ensure timely follow-ups with clients to secure deals and maintain high satisfaction levels.
- Stay updated on industry trends and competitor activities to inform sales strategies.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales, customer service, or a similar role, preferably in the food or FMCG industry.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong negotiation and persuasion abilities to close deals effectively.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English; knowledge of Indonesian is a plus.
- Willingness to travel within Bali and occasionally to other regions as needed.