job description
Join PMJ Heaters Manufacturing Sdn Bhd, a well-established manufacturer with over 35 years of excellence since 1989, as a Sales Coordinator in our dynamic team. This is a non-targeted support role focused on ensuring seamless sales operations, customer satisfaction, and administrative efficiency.
Based in the vibrant heart of Denpasar, Bali, you will play a pivotal role in bridging sales, production, and customer service. This position is ideal for detail-oriented professionals who thrive in fast-paced environments and enjoy delivering exceptional service without the pressure of sales quotas.
As part of a reputable manufacturing company, you’ll contribute to our mission of providing high-quality heating solutions while enjoying a collaborative and growth-oriented workplace culture.
Responsibility
- Prepare accurate and competitive quotations for clients based on product specifications and pricing guidelines.
- Generate and process Sales Orders (SOs) and Delivery Orders (DOs) efficiently to ensure timely fulfillment.
- Liaise with the production team to track order status and expedite deliveries as needed.
- Provide proactive customer updates on order progress, shipping details, and any potential delays.
- Maintain and update customer records, sales databases, and internal tracking systems.
- Coordinate with logistics and warehouse teams to ensure smooth order dispatch and delivery.
- Handle customer inquiries, complaints, and requests with professionalism and urgency.
- Assist in preparing sales reports and analyzing data to support decision-making.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- At least 2 years of experience in sales coordination, customer service, or administrative support, preferably in manufacturing or industrial sectors.
- Strong organizational and multitasking skills with the ability to manage multiple priorities.
- Excellent communication and interpersonal skills in English (written and verbal).
- Proficient in Microsoft Office (Excel, Word) and familiar with ERP or CRM systems.
- Detail-oriented with a high degree of accuracy in data entry and documentation.
- Ability to work independently and collaboratively in a team environment.
- Prior experience in quotation preparation, order processing, or inventory management is a plus.