job description
Join Frencken Mechatronics as a Sales Coordinator in the vibrant heart of Bali! This is a unique opportunity to play a pivotal role in managing key customer accounts and ensuring seamless order fulfillment for a leading global mechatronics solutions provider.
In this dynamic position, you will act as the bridge between our clients and internal teams, driving customer satisfaction while optimizing operational efficiency. Your strategic coordination will directly contribute to business growth and long-term client relationships in one of Southeast Asia’s most exciting markets.
Based in Bali’s thriving business hubs (Canggu, Ubud, Denpasar, or surrounding areas), you’ll enjoy a perfect blend of professional challenge and tropical work-life balance. Whether you’re a seasoned sales professional or an ambitious coordinator looking to advance your career, this role offers competitive compensation, career development, and the chance to work with cutting-edge technology solutions.
Responsibility
- Manage and maintain strong relationships with key client accounts, ensuring high levels of satisfaction and retention.
- Coordinate end-to-end order fulfillment processes, from inquiry to delivery, while ensuring accuracy and timeliness.
- Liaise between sales, production, and logistics teams to streamline operations and resolve any order-related issues.
- Prepare and present sales reports, forecasts, and performance metrics to management.
- Negotiate contracts, pricing, and terms with clients while aligning with company policies and profitability goals.
- Monitor inventory levels and collaborate with supply chain teams to prevent stockouts or delays.
- Identify upsell and cross-sell opportunities to maximize revenue from existing accounts.
- Stay updated on industry trends, competitor activities, and customer needs to provide strategic insights.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Minimum 3 years of experience in sales coordination, account management, or a similar role, preferably in manufacturing or mechatronics.
- Proven track record of managing client relationships and driving sales growth.
- Strong organizational, multitasking, and problem-solving skills with meticulous attention to detail.
- Excellent communication and negotiation skills in English (additional languages are a plus).
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, PowerPoint).
- Ability to work independently and collaboratively in a fast-paced, international environment.
- Familiarity with mechatronics, electronics, or industrial sales is highly advantageous.