job description
Join NetServ, a leading U.S.-based Managed IT Services company, as a Sales & Account Coordinator and play a pivotal role in driving client growth and new business opportunities. This is a unique chance to work remotely from the vibrant locations of Bali while contributing to a dynamic, international team.
In this role, you will act as the bridge between our clients and internal teams, ensuring seamless communication, efficient project coordination, and the identification of upsell and cross-sell opportunities. Your organizational skills and client-focused approach will be key to enhancing customer satisfaction and expanding our market presence.
If you thrive in a fast-paced environment, enjoy building relationships, and have a passion for technology and sales, this is the perfect opportunity to grow your career in the IT services industry—all while enjoying the work-life balance Bali has to offer.
Responsibility
- Coordinate and manage client accounts to ensure high levels of satisfaction and retention.
- Identify and pursue new business opportunities through proactive outreach and relationship-building.
- Collaborate with sales, marketing, and technical teams to develop and execute client-specific strategies.
- Prepare and present reports on sales performance, client feedback, and market trends.
- Assist in the preparation of proposals, contracts, and other sales-related documentation.
- Monitor client needs and market developments to recommend tailored IT solutions.
- Facilitate communication between clients and internal departments to ensure project delivery aligns with expectations.
- Track and analyze sales metrics to optimize processes and improve efficiency.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, IT, or a related field.
- Proven experience in sales coordination, account management, or a similar role, preferably in the IT or tech industry.
- Strong organizational and multitasking skills with the ability to manage multiple client accounts.
- Excellent communication and interpersonal skills, with fluency in English (written and verbal).
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Analytical mindset with the ability to interpret sales data and generate actionable insights.
- Self-motivated and results-driven, with a passion for exceeding targets.
- Ability to work independently in a remote setting while maintaining strong collaboration with global teams.