job description
Join LH Plus Sdn Bhd as a Sales Coordinator and play a pivotal role in supporting our dynamic sales team. This position is ideal for a detail-oriented professional who thrives in a fast-paced environment, ensuring seamless coordination between sales, logistics, and customer service. You will be responsible for managing local and export sales operations, including order processing, documentation, and customs clearance, to drive efficiency and customer satisfaction.
Based in the vibrant regions of Bali, this role offers an exciting opportunity to work in a multicultural setting while contributing to the growth of a leading company in the industry. If you have a passion for sales support, strong organizational skills, and a knack for problem-solving, we invite you to apply and become part of our success story.
Responsibility
- Coordinate and process sales orders, ensuring accuracy and timely delivery to local and international clients.
- Prepare and manage export documentation, including invoices, packing lists, and customs declarations.
- Liaise with logistics providers, customs brokers, and shipping companies to facilitate smooth import/export operations.
- Monitor and track shipments, providing updates to sales teams and customers on delivery statuses.
- Assist in resolving customer inquiries and complaints related to orders, deliveries, and documentation.
- Maintain accurate records of sales transactions, inventory levels, and customer interactions.
- Collaborate with internal departments to ensure alignment between sales, finance, and operations.
- Support the sales team in preparing reports, presentations, and market analysis as needed.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Logistics, or a related field.
- Minimum of 2 years of experience in sales coordination, export documentation, or logistics support.
- Strong knowledge of customs regulations, export procedures, and international trade compliance.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and ERP systems.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Highly organized with the ability to multitask and meet deadlines in a fast-paced environment.
- Problem-solving mindset with a customer-centric approach.
- Ability to work independently and as part of a team in a multicultural setting.