job description
Join Hinam-is Delights Incorporated, a proud Filipino food manufacturer dedicated to crafting premium, high-quality local delicacies and confectionery products! We are expanding our operations to Bali, Indonesia, and are seeking a dynamic and detail-oriented Sales Coordinator to support our sales team in driving growth and ensuring seamless operations in this vibrant market.
As a Sales Coordinator at Hinam-is Delights, you will play a pivotal role in bridging the gap between our sales, marketing, and operations teams. You will be responsible for coordinating sales activities, managing customer relationships, and ensuring the efficient flow of information to meet our business objectives. This is an excellent opportunity for a proactive professional with a passion for the food industry and a knack for organization and communication.
In this role, you will work closely with our sales team to streamline processes, track sales performance, and provide administrative support to ensure our products reach the right customers at the right time. You will also collaborate with our marketing team to develop promotional strategies and with our logistics team to ensure timely deliveries. If you thrive in a fast-paced environment and are eager to contribute to the growth of a beloved Filipino brand in Bali, we want to hear from you!
Hinam-is Delights Incorporated is committed to delivering exceptional products that celebrate Filipino culture and culinary traditions. By joining our team, you will be part of a mission to bring the flavors of the Philippines to a global audience while enjoying a supportive and collaborative work environment.
Responsibility
- Coordinate and support daily sales activities, including order processing, invoicing, and follow-ups to ensure timely and accurate transactions.
- Act as the primary point of contact for customers, addressing inquiries, resolving issues, and maintaining strong relationships to enhance customer satisfaction.
- Collaborate with the sales team to track and report sales performance, providing insights and recommendations to improve efficiency and achieve targets.
- Assist in the preparation of sales reports, presentations, and forecasts to support strategic decision-making and business planning.
- Work closely with the marketing team to develop and implement promotional campaigns, ensuring alignment with sales objectives and brand messaging.
- Liaise with logistics and supply chain teams to monitor inventory levels, coordinate deliveries, and resolve any logistical challenges.
- Organize and maintain sales documentation, contracts, and customer records to ensure compliance and easy retrieval of information.
- Support the sales team in organizing and attending trade shows, product demonstrations, and other promotional events to expand market reach.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 2 years of experience in a sales coordination, administrative, or customer service role, preferably in the food manufacturing or FMCG industry.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills, with fluency in English (additional languages such as Bahasa Indonesia or Filipino are a plus).
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with CRM software or sales management tools.
- Detail-oriented with a high level of accuracy in data entry, reporting, and documentation.
- Ability to work independently and collaboratively in a team, with a proactive and problem-solving mindset.
- Passion for the food industry and an understanding of local market dynamics in Bali, Indonesia.