job description
Join Frontken Corporation Berhad as a Sales Coordinator in the vibrant heart of Bali! This is your opportunity to play a pivotal role in supporting our high-performing sales team while enjoying the tropical work-life balance that Bali offers.
As a Sales Coordinator, you will be the backbone of our sales operations, ensuring seamless communication between clients, sales representatives, and internal teams. Your organizational skills and attention to detail will drive efficiency, enhance customer satisfaction, and contribute directly to our business growth. Whether you're preparing quotations, managing orders, or resolving inquiries, your work will have a tangible impact on our success.
Based in Canggu, you’ll thrive in a collaborative environment where innovation and teamwork are at the core of everything we do. If you’re a proactive, detail-oriented professional with a passion for sales support, we’d love to hear from you!
Responsibility
- Manage and respond to customer inquiries in a timely and professional manner, ensuring high levels of satisfaction.
- Prepare accurate and competitive quotations, proposals, and sales contracts for clients.
- Coordinate and track orders from inception to delivery, liaising with logistics and production teams as needed.
- Maintain and update customer databases, sales records, and CRM systems to ensure data accuracy.
- Assist in the preparation of sales reports, forecasts, and performance analysis for management review.
- Collaborate with the sales team to identify opportunities for upselling, cross-selling, and process improvements.
- Resolve customer complaints or issues efficiently, escalating when necessary to maintain strong client relationships.
- Organize and participate in sales meetings, trade shows, and client visits as required.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Proven experience in sales coordination, customer service, or a similar administrative role.
- Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
- Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Detail-oriented with a high degree of accuracy in data entry and documentation.
- Ability to work independently as well as part of a team, with a proactive and solution-driven mindset.
- Familiarity with sales processes, order management, and basic financial concepts is advantageous.