job description
Join Search Personnel as a Sales Coordinator and play a pivotal role in delivering exceptional customer service while managing order processing and sales support. This position is ideal for a detail-oriented professional who thrives in a dynamic environment, ensuring seamless coordination between customers and the sales team.
Based in the vibrant regions of Bali, you will work closely with existing and prospective clients, handling quotations, order management, and lead follow-ups. Your contributions will directly impact customer satisfaction and business growth, making this a rewarding opportunity for those passionate about sales and client relations.
If you are a proactive individual with strong organizational skills and a customer-centric mindset, we invite you to apply and become part of our dedicated team.
Responsibility
- Process customer orders accurately and efficiently, ensuring timely delivery and satisfaction.
- Prepare and follow up on quotations, providing clear and competitive pricing information.
- Coordinate with the sales team to manage leads, track progress, and close deals.
- Maintain strong relationships with existing clients, addressing inquiries and resolving issues promptly.
- Assist in managing customer accounts, updating records, and ensuring data accuracy.
- Collaborate with internal departments to streamline order fulfillment and logistics.
- Generate reports on sales activities, customer feedback, and market trends.
- Provide administrative support to the sales team, including scheduling and documentation.
Qualifications
- Minimum of 1-2 years of experience in sales coordination, customer service, or a related field.
- Strong communication skills, both written and verbal, with fluency in English.
- Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent organizational and multitasking abilities to manage multiple priorities.
- Customer-focused mindset with a passion for delivering high-quality service.
- Ability to work independently and collaboratively in a fast-paced environment.
- Basic understanding of sales processes, order management, and inventory systems.
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field is a plus.