job description
Join our dynamic team as a Sales Coordinator for a 6-month contract in the vibrant heart of Bali. This role is perfect for a detail-oriented professional who thrives in a fast-paced environment, ensuring seamless coordination between customers, production teams, and logistics partners. You will play a pivotal role in maintaining our reputation for excellence by managing shipping documentation, delivery schedules, and customer communications with precision and care.
Based in the picturesque locale of Canggu, this position offers a unique opportunity to work in one of Bali's most sought-after areas, blending professional growth with an inspiring work environment. Whether you're liaising with international clients or optimizing delivery routes, your contributions will directly impact our operational success and customer satisfaction.
If you are passionate about sales coordination, possess strong organizational skills, and are eager to make a tangible difference, we invite you to apply and become part of our mission to deliver exceptional service in every interaction.
Responsibility
- Prepare and verify shipping and delivery documentation to ensure accuracy and compliance with company and regulatory standards.
- Coordinate with customers, production teams, and transporters to facilitate timely and efficient delivery of goods.
- Liaise with sales personnel to align delivery schedules with customer expectations and sales commitments.
- Monitor and track shipments, providing real-time updates to stakeholders and resolving any logistical issues promptly.
- Maintain organized records of all shipping and delivery activities, ensuring easy retrieval and audit readiness.
- Assist in resolving customer inquiries and complaints related to deliveries, ensuring high levels of customer satisfaction.
- Collaborate with internal teams to optimize delivery routes and reduce operational costs.
- Generate reports on delivery performance, highlighting areas for improvement and success metrics.
Qualifications
- Bachelor's degree in Business Administration, Logistics, or a related field.
- Proven experience in sales coordination, logistics, or a similar role, preferably in a fast-paced environment.
- Excellent communication skills, both written and verbal, with proficiency in English.
- Strong organizational and time-management skills, with the ability to multitask and meet deadlines.
- Proficiency in Microsoft Office Suite, particularly Excel, and experience with ERP or logistics software is a plus.
- Detail-oriented with a keen eye for accuracy in documentation and data entry.
- Ability to work collaboratively in a team and build strong relationships with internal and external stakeholders.
- Flexibility to adapt to changing priorities and a proactive approach to problem-solving.