job description
Join Erablue Electronics as a Sales Consultant in the vibrant heart of Bali! We are a leading provider of cutting-edge consumer electronics and innovative retail solutions, dedicated to delivering exceptional customer experiences. In this dynamic role, you will drive sales growth, build lasting client relationships, and represent our brand with professionalism and enthusiasm.
Based in Badung, you’ll work in a fast-paced environment, engaging with diverse customers to understand their needs and recommend the best electronic solutions. Whether you’re assisting in-store or supporting B2B clients, your expertise will be key to our success. This is an exciting opportunity for a results-driven individual to grow their career in the electronics retail industry.
At Erablue Electronics, we value customer satisfaction, teamwork, and innovation. If you have a passion for sales, a knack for technology, and a desire to excel in a supportive work culture, we’d love to hear from you!
Responsibility
- Provide exceptional customer service and expert product consultations to retail and corporate clients.
- Achieve and exceed monthly and quarterly sales targets for consumer electronics and related accessories.
- Demonstrate product features, benefits, and technical specifications to customers with clarity and confidence.
- Collaborate with the sales team to develop and execute promotional strategies and in-store marketing campaigns.
- Maintain up-to-date knowledge of industry trends, new product launches, and competitive offerings.
- Process orders, manage inventory, and ensure accurate record-keeping using CRM and POS systems.
- Handle customer inquiries, complaints, and after-sales support to ensure a seamless buying experience.
- Participate in training sessions and product workshops to enhance technical and sales expertise.
Qualifications
- Minimum 1-2 years of experience in sales, preferably in electronics, retail, or consumer goods.
- Proven track record of meeting or exceeding sales targets in a customer-facing role.
- Excellent communication, negotiation, and interpersonal skills in English and Bahasa Indonesia.
- Strong understanding of consumer electronics (e.g., smartphones, laptops, home appliances) and market trends.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in MS Office, CRM software, and POS systems is a plus.
- High school diploma or equivalent; bachelor’s degree in Business, Marketing, or related field is advantageous.
- Passionate about technology and customer service with a results-driven mindset.