job description
Join Sensatia Botanicals, a leading name in natural beauty and wellness products, as a Sales Associate in Bali. This is your opportunity to represent a brand committed to sustainability, quality, and holistic well-being while engaging with a diverse clientele in one of the world's most vibrant destinations.
As a Sales Associate, you will be the face of our brand, providing exceptional customer service, educating clients on our premium beautycare products, and driving sales through personalized consultations. Whether you're assisting tourists in Canggu, wellness seekers in Ubud, or luxury shoppers in Nusa Dua, your role will be pivotal in delivering an unforgettable retail experience.
We offer a dynamic work environment, competitive compensation, and the chance to grow within a company that values passion, integrity, and innovation. If you thrive in customer-facing roles and have a genuine interest in beauty and wellness, we’d love to hear from you!
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising customers on product selections.
- Demonstrate in-depth knowledge of Sensatia Botanicals’ product range, ingredients, and benefits.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Maintain a clean, organized, and visually appealing sales floor in accordance with brand standards.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Build and maintain strong relationships with customers to encourage repeat business and brand loyalty.
- Stay updated on industry trends, competitor products, and promotional campaigns.
- Collaborate with the team to ensure inventory is well-stocked and merchandised effectively.
Qualifications
- Proven experience in retail, sales, or customer service, preferably in beauty, wellness, or luxury goods.
- Excellent communication and interpersonal skills with a friendly, approachable demeanor.
- Passion for natural beauty products and a commitment to sustainable, ethical retail practices.
- Ability to work flexible hours, including weekends and holidays, in a fast-paced environment.
- Basic proficiency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Strong problem-solving skills and the ability to handle customer inquiries or complaints professionally.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- High school diploma or equivalent; additional training in cosmetology or sales is advantageous.