job description
Are you a dynamic and customer-focused professional looking to kickstart your career in tech retail? Wintoo is expanding its team in Bali, and we’re on the hunt for a passionate Sales Assistant to join our vibrant workplace culture. This is your chance to be part of a forward-thinking company that values career growth, competitive compensation, and a positive work environment.
As a Sales Assistant, you’ll play a pivotal role in delivering exceptional customer experiences while driving sales in our cutting-edge retail space. With a competitive salary package and opportunities for advancement, this role is perfect for individuals who thrive in fast-paced settings and enjoy engaging with tech-savvy customers. Weekend availability is required to meet our busy retail demands.
Why join us? At Wintoo, we foster a collaborative and supportive environment where your contributions are recognized and rewarded. Whether you’re assisting customers with product inquiries or contributing to team targets, you’ll be part of a company that invests in your success. Plus, with Bali’s stunning landscapes as your backdrop, work-life balance takes on a whole new meaning!
Responsibility
- Provide exceptional customer service to tech-savvy clients, ensuring a seamless and enjoyable shopping experience.
- Assist customers with product inquiries, demonstrations, and purchases, showcasing in-depth knowledge of our tech retail offerings.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Maintain a well-organized and visually appealing retail space, including stocking, merchandising, and inventory management.
- Process transactions accurately using POS systems and handle cash, credit, and digital payments with integrity.
- Collaborate with team members to ensure smooth store operations, including opening/closing procedures and daily tasks.
- Stay updated on the latest tech products, trends, and promotions to provide informed recommendations to customers.
- Handle customer complaints or issues professionally, escalating to management when necessary to ensure resolution.
Qualifications
- A minimum of 1 year of experience in retail, sales, or customer service, preferably in the tech or electronics sector.
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to work flexible hours, including weekends, to meet business needs.
- Basic knowledge of tech products (e.g., smartphones, laptops, accessories) and a willingness to learn.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Proficiency in using POS systems and basic computer applications.
- High school diploma or equivalent; additional certifications in sales or retail are a plus.
- Fluent in English; proficiency in Indonesian (Bahasa) is advantageous.