job description
Join Shanghai Oriental Import and Export as a General Sales and Service Engineer in the vibrant business landscape of Bali. We are on the lookout for a resilient, persistent, and high-performing professional who thrives under pressure and excels in demanding environments. This role offers a unique opportunity to drive sales growth, build lasting client relationships, and deliver exceptional service in a fast-paced, international trade setting.
As part of our dynamic team, you will play a pivotal role in expanding our market presence, identifying new business opportunities, and ensuring customer satisfaction through proactive problem-solving and technical expertise. Bali’s strategic location and booming economy make it the perfect backdrop for a career that combines ambition with lifestyle.
If you are a self-starter with a passion for sales, engineering, and client service, and you’re ready to take on challenges with confidence and determination, we want to hear from you. This position is ideal for professionals who are not only results-driven but also adaptable, resourceful, and committed to continuous improvement.
Responsibility
- Develop and implement strategic sales plans to achieve company targets and expand market share in Bali and beyond.
- Build and maintain strong relationships with clients, understanding their needs and delivering tailored solutions.
- Provide technical support and after-sales service to ensure customer satisfaction and long-term loyalty.
- Identify and pursue new business opportunities through market research, networking, and proactive outreach.
- Collaborate with cross-functional teams to streamline service delivery and enhance operational efficiency.
- Prepare and present detailed reports, proposals, and contracts to stakeholders and clients.
- Stay updated on industry trends, competitor activities, and technological advancements to maintain a competitive edge.
- Handle customer inquiries, complaints, and technical issues with professionalism and urgency.
Qualifications
- Bachelor’s degree in Engineering, Business Administration, Marketing, or a related field.
- Proven track record of at least 2-3 years in sales, service engineering, or a similar role.
- Strong communication, negotiation, and interpersonal skills with fluency in English.
- Ability to work under pressure, meet deadlines, and handle multiple priorities effectively.
- Technical aptitude with a problem-solving mindset and attention to detail.
- Experience in international trade, import/export, or B2B sales is a plus.
- Proficiency in CRM software, Microsoft Office, and sales analytics tools.
- Willingness to travel within Bali and occasionally to other regions as required.