job description
Join Infomedia Nusantara as a Sales Advocacy Representative (SAR) in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung). This is a unique opportunity to drive customer satisfaction and sales growth by providing exceptional service and advocacy for our clients.
As an SAR, you will act as the primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. You will handle sales inquiries, provide product information, and assist customers with additional support beyond sales to maintain a seamless experience. This role is ideal for individuals who thrive in dynamic environments and are passionate about delivering outstanding customer service.
Infomedia Nusantara is a leading provider of innovative solutions, and we are looking for dedicated professionals to join our team. If you are a self-motivated individual with strong communication skills and a customer-centric approach, we invite you to apply and become part of our success story.
Responsibility
- Serve as the primary point of contact for customers, addressing their sales and service inquiries.
- Provide detailed information about products and services to help customers make informed decisions.
- Assist customers with additional support needs beyond sales to ensure a seamless experience.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Collaborate with the sales and support teams to ensure customer satisfaction and retention.
- Maintain accurate records of customer interactions and transactions.
- Stay updated on product knowledge and industry trends to provide relevant and accurate information.
- Achieve sales targets and contribute to the overall growth of the company.
Qualifications
- Minimum of 1-2 years of experience in sales, customer service, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using CRM software and other sales tools.
- Fluency in English and Indonesian is a plus.
- High school diploma or equivalent; a bachelor's degree is preferred.
- Willingness to work flexible hours, including peak periods.